While we work to perfect each and every one of our products, sometimes our customers choose to return or refund items for a variety of reasons. Below, you can find out more about our Returns & Refund Policy.
If a parcel arrives damaged, please refuse to accept if from the delivery agent. If this is not possible then inform The Donegal Natural Company within 24 hours by phone or email. We commit to resolving any issues with delivery without delay.
If you receive goods that you deem to be defective, please contact us immediately. Your rights are protected by the current consumer rights act. We commit to resolving all defective product issues promptly and will refund the amount paid through the original payment method or exchange it for another item.